Privacy Policy

Introduction

Sugar Creek Brands recognizes and understand the importance of protecting your personal information and your privacy. The following privacy policy addresses how we collect, store, and utilize information. If you continue to use Sugar Creek Brands.com and or purchase products from this website, you are accepting the practices described in this privacy policy.

 

Changes to the Privacy Policy

Sugar Creek Brands reserves the right to change this Privacy Policy at any time for any reason. If changes are made, those who have an account with Sugar Creek Brands.com will be notified either by email or when that individual logs into their account. For all other visitors to the website, it is your responsibility to check the Privacy Policy web page and to check for updates to said page for any updates made.

 

Information Collected

Sugar Creek Brands highly values our customers and is devoted to providing the best experience on Sugar Creek Brands.com. In order to offer an enjoyable and relaxed experience on our website it is necessary to collect aggregate and personal information.

Account creation is required when purchasing tobacco products. With the creation of your account we collect your name, date of birth, e-mail address, billing address and shipping address. By providing this information you will save time when ordering products. If you wish to discontinue ordering products from Sugar Creek Brands.com you may deactivate your account.

In addition, we also send your computer a small data file called a cookie. Cookies supply us with information such as your domain name, browser type, operating system, IP address, web pages viewed while visiting our site, links clicked, length of time spent on our website, and reference website from which you accessed Sugar Creek Brands.com. In gathering this information we are able to enhance your experience when visiting our website (including keeping your preferences and items placed in your shopping cart between visits). These cookies do not contain or track sensitive information such as your payment information.

 

Use of Information Collected

Sugar Creek Brands utilizes information that is collected in various ways. Information collected helps our efforts to advance our customers’ and visitors’ online experience when visiting Sugar Creek Brands.com. This ranges from accessibility, improving content, customer service, shopping checkout experience and overall website satisfaction.

We use various third party vendors, service providers, contractors or agents who perform functions on our behalf. It may become necessary to share information with such entities; however, this is only done so when those entities are performing functions solely on our behalf and they are not permitted to store such information except as needed to perform our work or as required by law.  Further, we require such third parties to protect your personal information.

If Sugar Creek Brands is acquired by or merged with another company, all of our assets, including information that has been collected, will be transferred to the new entity.

The products sold on this website are highly regulated by various governing agencies. It may become necessary to share the information that we collect with such agencies to comply with laws, a judicial proceeding, court order, or other legal requests.

We also may disclose information that has been collected where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud and/or counterfeit, situations involving potential threats to the safety of any person, violations of our Terms & Conditions or Privacy Policy, or as evidence in litigation in which Sugar Creek Brands is involved.

 

Age Verification

The products that we sell on our Website are highly regulated and age-restricted. We are required and committed to preventing sales to anyone under the legal purchasing age and limiting sales on Sugar Creek Brands.com to persons who are of smoking age in their jurisdiction (minimum 18 years of age). We will only send you marketing materials and information after you have certified that 1) you are a tobacco consumer of legal tobacco purchasing age; 2) that you wish to be added to our mailing list for the purpose of receiving offers and advertising from a tobacco company; and 3) that you understand that providing false information may constitute a violation of the law.

You will be requested to upload a copy of your government ID that our support team can manually verify your date of birth. All copies of your photo ID are deleted within 72 hours.

 

Children’s Privacy

This website is not intended for nor targeted at children under the legal tobacco purchasing age. Despite this fact, we are concerned about the safety and privacy of children who may access our website. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information for anyone under the age of 13 years old without prior verifiable parental consent. If we become aware that a child under 13 has provided us with personally identifiable information without verifiable parental consent, we will use our best efforts to remove such information from our files. If a parent or guardian becomes aware that his or her child has provided us with personally identifiable information without verifiable parental consent, he or she should contact us immediately.

 

California Do Not Track Compliance

Sugar Creek Brands does not track information when a Do Not Track (DNT) signal is received from your computer. However, some third-party sites do keep track of your browsing activities even when a Do Not Track (DNT) signal is received. Sugar Creek Brands.com utilizes third party sites to provide content to Sugar Creek Brands customers such as social media features. These third party sites may set cookies on your browser and/or obtain your IP address. Third parties are not permitted to collect your identifiable information from Sugar Creek Brands.com unless you provide it to them directly.

If you are a California resident, you have the right to receive, once per year, free of charge, 1) the identity of any third party company to which we have disclosed your personal information for that company’s direct marketing purpose; and 2) a description of the categories of personal information disclosed.  To request this information, please contact us at info@sugarcreekbrands.com.

 

Third Party Websites

Our website contains links establishing a connection between Sugar Creek Brands.com and websites operated by third parties. Sugar Creek Brands does not control nor does this Privacy Policy or the Terms & Conditions apply to these third party websites. Links should be clicked at your own risk and it is your sole responsibility to review the Privacy Policy and Terms & Conditions of any third party website accessed.

 

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@sugarcreekbrands.com.